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    External Workforce Insights 2018

    The forces reshaping how work gets done

    SAP Fieldglass, in collaboration with Oxford Economics, conducted a global research study examining how the external workforce is reshaping how work gets done. The results are clear: the external workforce enables an impressive range of business outcomes.

    The results provide an unprecedented view into the ways external talent is sourced, managed, and deployed, and how the external workforce can enable?an impressive range of business outcomes in the new global digital economy.

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    Regional reports?also available:
    Europe full report?|?Japan executive summary


    44% of workforce spend is on the external workforce

    This is nothing short of a transformation, with far-reaching implications for both employers and employees. Learn how you can get better value from your external workforce - the use of both non-payroll workers and contracted services providers - by understanding the forces reshaping how work gets done.

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    The four forces driving change in the new digital economy
    Force One

    The multi-channel workforce is on the rise

    Companies are using a wide range of channels to engage external workers, and the use of these channels is expected to grow significantly.

    Download infographic

    Force Two

    It's about the core

    The external workforce has become essential to core operations—and is increasingly critical to business strategy.

    Download infographic

    Force Three

    Cost is not
    the whole story

    While controlling costs is still important, it is no longer the principal driver for using an external workforce.

    Download infographic

    Force Four

    Visibility is everything

    Executives are generally not well informed about the who, what, where, and when of their external workforce.

    Download infographic

    The external workforce is now a
    key driver of competitive advantage

    Our research shows that the external workforce is still not a C-level issue at many companies. That needs to change.
    The effective use of the external workforce can be a strategic and competitive differentiator.

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    Maximize the changing workforce in your industry

    No matter what industry you are in.

    With 44% of non-payroll spend going to the external workforce, the time to harness the power of your external talent and services providers is now.

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    88%

    of Pacesetters state that their external workforce enables them to improve their company’s overall financial performance.

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    External Workforce Insights 2018:
    The forces reshaping how work gets done

    Learn from the Pacesetters who are leading the pack.?

    Around one in ten companies demonstrate markedly superior performance in managing and extracting value from the external workforce.

    Download the full report?and discover the forces impacting how work gets done.


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